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Find us

In Vancouver

Call Us

778-838-1246

Email Us

hello@darkgray-gull-986396.hostingersite.com

Answers to Your Most Asked Questions


Frequently Asked Questions

The cleaning professionals that we send to you are experienced and friendly cleaners – we reject nearly all applicants, only seeking to send you the best people. We believe that your trust and security come first therefore we hold your cleaning professionals to the highest standards.

Simple! If you’re unhappy with your clean and feel as though our home cleaning professionals missed anything – email us photos and a written explanation within 48 hours and we will put it right.

Yes. We can supply absolutely everything appropriate for the job that is booked. Our home cleaning professionals use only the most suitable products and the best equipment as required, to ensure everything is done properly.

The only time we may not provide products is if a customer has special requests or wants us to use products and cloths that they provide.

For all regular home cleans the customer is expected to provide the necessary equipment, which should include a vacuum cleaner and a mop and bucket.

Yes! We use an SSL (online security technology) that ensures our website will never be compromised in any way. Any billing information we keep is stored in a secured database that also will not be compromised in any way. Your security is our #1 priority.

Absolutely! We love going above and beyond! Please make a note under the “Comments” section of our booking form. This may be subject to extra cost depending on the request.

You can schedule a cleaning by visiting our website and using our online booking system, or by contacting us directly via text, call, WhatsApp or email.

It’s your choice. Many of our customers prefer to be home but you could also give us a key or provide codes for the garage and/or alarm system.

Please contact us at least 24 hours in advance to reschedule or cancel without incurring a fee.

Yes, we use eco-friendly and non-toxic cleaning products that are safe for both pets and children.

Yes, we offer weekly, bi-weekly, and monthly cleaning plans to suit your needs. We actually charge a better rate for recurring cleans

Call Us

778-838-1246

Email Us

hello@darkgray-gull-986396.hostingersite.com

Find us

In Vancouver

You’ll find our cleaning services in Vancouver. Don’t stress. We’ll handle the mess.

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